Avail yourself to the best prices on carpet cleaning services in Tooting.
 Carpet Cleaning
price from
| £55 |
 Upholstery Cleaning
price from
| £55 |
 End Of Tenancy Cleaning
price from
| £95 |
 Domestic Cleaning
price from
| £13.50 |
 House Cleaning
price from
| £13.50 |
 Office Cleaning
price from
| £13.50 |
*Price excluding VAT
*Minimum charge apply
These Terms and Conditions set out the basis on which Carpet Cleaning Tooting provides carpet, upholstery, rug and related cleaning services. By placing a booking, you agree to be bound by these Terms and Conditions. Please read them carefully before confirming your appointment.
In these Terms and Conditions, the following expressions have the meanings set out below:
Client means the person, company or organisation booking the services.
Company means Carpet Cleaning Tooting, the provider of the services.
Services means carpet cleaning, upholstery cleaning, rug cleaning, stain treatment, and any other related services agreed between the Client and the Company.
Premises means the property or location where the services are to be carried out.
The Company provides domestic and commercial carpet and upholstery cleaning and related services within its service area. The exact services to be provided will be confirmed at the time of booking and in any subsequent written confirmation or invoice.
The Company reserves the right to decline or withdraw from any job where there is a health and safety risk, where access is unsafe, or where the Premises or items to be cleaned are not suitable for the requested service.
3.1 Booking Requests
Bookings may be made by enquiry through the Companys accepted communication channels. All bookings are subject to availability and are not confirmed until the Client has received a booking confirmation.
3.2 Information Required
The Client is responsible for providing accurate information about the Premises and the items to be cleaned, including but not limited to the number and size of rooms, type of carpets or upholstery, level of soiling, presence of stains, and any access or parking restrictions.
3.3 Changes to Bookings
The Company will use reasonable efforts to accommodate any changes requested by the Client to the date, time, or scope of services, but cannot guarantee availability. Any changes may affect the quoted price.
The Client must ensure that the Company has safe and lawful access to the Premises at the agreed time. This includes securing any necessary permissions from landlords, managing agents or building management.
The Client must ensure that:
All areas to be cleaned are accessible and free from excessive clutter.
Valuable, fragile, or breakable items are removed or safely stored.
Children and pets are kept away from the work area for the duration of the service and for a reasonable drying period afterwards.
Electricity and water are available at the Premises.
Any parking arrangements required for the Companys vehicle are organised in advance where necessary.
If access is not available at the agreed time, additional charges may apply, or the appointment may be treated as a late cancellation.
5.1 Quotations
Any quotation provided by the Company is based on the information supplied by the Client and on the Companys standard pricing structure. The Company reserves the right to amend the price if the information provided is inaccurate or incomplete, or if the actual condition of the carpets or upholstery differs significantly from that described.
5.2 Additional Work
If, during the course of the service, it becomes apparent that additional work is required, the Company will inform the Client and may provide a revised quotation. Additional work will only be carried out with the Clients consent.
6.1 Payment Terms
Unless otherwise agreed in writing, payment is due on completion of the services on the day of the appointment. For some bookings, a deposit or prepayment may be required to secure the appointment.
6.2 Accepted Payment Methods
The Company may accept a range of payment methods, such as bank transfer or card payment, as specified by the Company from time to time. The Client is responsible for ensuring that payment can be made using one of the accepted methods at the time it falls due.
6.3 Overdue Payments
If payment is not received on the due date, the Company reserves the right to charge interest or late payment fees in line with applicable law and to suspend or cancel any future services for the Client until payment is received in full.
7.1 Client Cancellations
The Client may cancel or reschedule a booking by providing reasonable notice prior to the appointment time. The Company will specify the minimum notice period and any applicable charges at the time of booking.
If the Client cancels or reschedules with insufficient notice, fails to provide access to the Premises, or is not present to allow entry where required, the Company may apply a cancellation fee to cover reasonable costs and lost time.
7.2 Company Cancellations
In the unlikely event that the Company needs to cancel or postpone a booking, the Company will notify the Client as soon as reasonably possible and will seek to rearrange the appointment at a mutually convenient time. The Company is not liable for any consequential loss resulting from such cancellation or postponement.
8.1 Best Efforts
The Company will perform the services with reasonable care and skill and in line with generally accepted industry standards. However, the Client acknowledges that:
Some stains, odours, or marks may be permanent and cannot be completely removed.
The final appearance of carpets or upholstery after cleaning can be affected by wear, fading, damage, type of fibre, and previous cleaning attempts by others.
8.2 Pre-existing Damage
The Company is not responsible for any pre-existing damage to carpets, rugs, upholstery, or other items at the Premises. This includes, but is not limited to, discolouration, worn areas, loose seams, faded fabrics, or previous chemical damage.
8.3 Drying Times
Any drying times provided are estimates only and may vary depending on ventilation, temperature, humidity, fibre type, and level of soiling. The Client is responsible for ensuring adequate ventilation and for keeping the cleaned areas clear during the drying period.
The Company uses cleaning products and methods selected to be effective and appropriate for the task. The Client must inform the Company in advance of any known allergies, sensitivities, or specific health concerns relating to cleaning chemicals or processes.
The Client must follow any safety advice given by the Company during and after the service, including advice on walking on damp carpets, supervising children and pets, and ventilating the Premises.
10.1 General Waste
The Company will collect and remove waste generated directly by its cleaning activities where this is reasonable and in accordance with relevant waste regulations. This may include used cleaning materials and limited quantities of loose debris extracted from carpets and upholstery.
10.2 Hazardous and Prohibited Waste
The Company does not handle or dispose of hazardous, clinical, or regulated waste, including but not limited to sharps, bodily fluids beyond incidental contact, chemical residues, asbestos, or any materials classified as hazardous under applicable legislation. If such materials are present, the Company may refuse to carry out some or all of the services and may charge a reasonable call-out fee.
10.3 Client Responsibilities
The Client remains responsible for the lawful disposal of any general household, commercial, or building waste that is not directly created by the Companys services. The Client must ensure compliance with all relevant local and national waste and environmental regulations in respect of waste stored at or removed from the Premises.
11.1 Limitation of Liability
The Company maintains appropriate insurance cover for its activities. Subject to applicable law, the Companys total liability for any loss or damage arising out of or in connection with the services shall be limited to the value of the services provided on the relevant booking, or any applicable insurance limit, whichever is higher.
The Company is not liable for:
Any indirect, consequential, or economic loss, including loss of profit, loss of opportunity, or loss of enjoyment.
Damage resulting from wear and tear, defective materials, inherent defects, or pre-existing damage.
Any loss or damage arising from the Clients failure to follow the Companys reasonable instructions or guidance.
11.2 Exclusions
Nothing in these Terms and Conditions limits or excludes the Companys liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
If the Client is dissatisfied with any aspect of the services, the Client should notify the Company as soon as possible, and in any event within a reasonable time after completion of the work. The Company may request photographs or access to the Premises in order to assess the issue.
Where a complaint is justified, the Company may, at its discretion, offer to re-clean the affected area, provide a partial refund, or take other reasonable remedial action. This will be the Clients sole and exclusive remedy, subject to any non-excludable statutory rights.
The Company is not liable for any failure or delay in performing its obligations where such failure or delay results from events or circumstances beyond the Companys reasonable control. These may include, but are not limited to, extreme weather, public transport or traffic disruption, power or utility failures, labour disputes, or public health restrictions.
The Company will handle any personal information provided by the Client in accordance with applicable data protection laws. Personal data will be used only for the purposes of managing bookings, delivering services, handling payments, and maintaining records as required by law.
The Client has certain rights in relation to their personal data, including the right to access and correct information held about them, subject to legal limitations.
The Company reserves the right to amend these Terms and Conditions from time to time. The version in force at the time of the Clients booking will apply to that booking. Updated terms may be made available by the Company upon request.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws of England and Wales.
The parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter.
17.1 Entire Agreement
These Terms and Conditions, together with any written quotation or booking confirmation, constitute the entire agreement between the Client and the Company in relation to the services and supersede any previous understandings or agreements.
17.2 Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted, and the remaining provisions shall continue in full force and effect.
17.3 No Waiver
No failure or delay by the Company in exercising any right or remedy under these Terms and Conditions shall operate as a waiver of that or any other right or remedy.
17.4 Assignment
The Client may not assign or transfer any of their rights or obligations under these Terms and Conditions without the prior written consent of the Company. The Company may assign or transfer its rights and obligations where necessary in connection with its business operations, provided that this does not reduce the Clients statutory rights.
By confirming a booking with Carpet Cleaning Tooting, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions.
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